Merchandise returns must be postmarked within fourteen (14) days of the delivery date. All returned items must be in new and unused condition, with all original tags and labels attached.
To return an item, place the item securely in its original packaging and Please include your email address used to purchase your item., and mail your return to the following address:
United States
Attn: Returns
8149 Santa Monica Blvd #371
Los Angeles, CA 90046
United States
Please note, you will be responsible for all return shipping charges. We strongly recommend that you use a trackable method to mail your return.
After receiving your return and inspecting the condition of your item, we will process your return or exchange. Please allow at least thirty (30) days from the receipt of your item to process your return or exchange. Refunds may take 1-2 billing cycles to appear on your credit card statement, depending on your credit card company. We will notify you by email when your return has been processed.
The policy above applies to our physical mail order products. Align does not offer membership refunds. Please see your membership contract for our membership cancellation terms.
A $15 service fee will be applied to all workshop cancellations or voucher requests.
Refunds for workshops are granted if a cancellation notice is received 7 days prior to the workshop start date.
Credit vouchers are available for rescheduling a workshop if we receive notice 48 hours prior to the workshop start date. We do not allow refunds for missed in studio classes by non members.
Our monthly members may receive 1 missed in studio class voucher credit every 30 days.
No refunds for virtual classes but will offer a voucher credit if your missed a virtual class, miss scheduled your class, or we had technical difficulties with our stream.
Please do not abuse our refund policies. We attempt to be fair in all situations. Align retains the right to refuse service to anyone. Please email any questions or concerns to Contact@AlignBalletMethod.com
A $15 service fee will be applied to all workshop cancellations or voucher requests.
Refunds for workshops are granted if a cancellation notice is received 7 days prior to the workshop start date.
Credit vouchers are available for rescheduling a workshop if we receive notice 48 hours prior to the workshop start date. We do not allow refunds for missed in studio classes by non members.
Our monthly members may receive 1 missed in studio class voucher credit every 30 days.
No refunds for virtual classes but will offer a voucher credit if your missed a virtual class, miss scheduled your class, or we had technical difficulties with our stream.
Please do not abuse our refund policies. We attempt to be fair in all situations. Align retains the right to refuse service to anyone. Please email any questions or concerns to Contact@AlignBalletMethod.com
For defective or damaged products, please contact us at the contact details below to arrange a refund or exchange.
Please Note
A $10.00 restocking fee will be charged for all returns.
QUESTIONS
If you have any questions concerning our return policy, please contact us at:
323-424-7822
contact@alignballetmethod.com